BackupBrain: My MicroISV Venture

Ian Landsman, of Helpspot fame, has just launched his first experimental “mini-site” here: Open Source Help Desk List.
I like the honesty and confidence that this shows: honesty because the site doesn’t hide the fact that this is helping to drive traffic to the HelpSpot site, and the confidence that he obviously has in his product to hold its own against the competition.

It’ll be interesting to follow the results of this experiment to see how much of an impact this has on his sales.
And, Ian, the only other opensource product I can think of that you’ve left off is: ZenTrack.